Enqbooks
The enquiry register, finally doing the follow-up for you
- In production
- 7
- 6
Every showroom, clinic and coaching centre keeps an enquiry register. Someone writes the name down, and then the follow-up depends on whether anyone turns the page.
Enqbooks is that register with the follow-up built in. Enquiries arrive from your website forms, IVR calls, WhatsApp and portals into one place, get routed to the right person by rules you set, and chase themselves through email campaigns and reminders.
Managers get the view the paper register never gave them: which source converts, which executive responds fastest, and where leads go cold.
What it does
Lead routing and distribution
Assign by product, territory, source or round-robin. The enquiry reaches the right person without anyone sorting a list.
IVR integration
Missed calls and IVR selections become enquiries automatically, with the recording attached.
Email campaigns
Customisable templates, scheduled sequences, and open tracking, so follow-up does not depend on memory.
Dynamic forms
Build the capture form your business actually needs and embed it on your site. Fields are yours to define.
Team performance tracking
Response times, conversion rates and activity per executive, visible without asking anyone for a report.
Dashboard analytics
Source attribution, pipeline stages and conversion trends on one screen.
API integrations
Connect to the CRM, ERP or portal you already run. Enquiries flow both ways.
Where it earns its place
Admission counselling
Route programme enquiries to the right counsellor and keep the follow-up running through the whole admission window.
Dealership walk-ins and test drives
Replace the paper register, book test drives, and reach service customers in the right month.
Loan enquiry distribution
Assign by product and geography with a full trail of who contacted the applicant and when.
Who uses it
Teams using Enqbooks
We were tracking admission enquiries in a register and three spreadsheets. Now every enquiry reaches the right counsellor the same day, and I can see who is following up.
Our borrowers apply to four lenders at once. Routing enquiries to the right officer automatically cut our first-response time from a day to under an hour.
Works alongside
See Enqbooks against your own enquiry flow
A 30-minute call. Bring your current process and we will show you what changes.
Book a demo